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Castellana will be the first El Corte Inglés centre to form part of the ‘Virtuoso’ luxury travel network
El Corte Inglés-Castellana centre in Madrid, will join Virtuoso, a prestigious world-wide travel network in March 2013.
El Corte Inglés-Castellana centre in Madrid, will be the first of the Group's department stores to form part of Virtuoso, a prestigious world-wide travel network which includes and recommends the most select locations and finest services in the countries where it operates. With this alliance, which the Castellana branch will join in March 2013, it is hoped to strengthen the relationship between El Corte Inglés and the best travel agents and tour operators in North America, Latin America, Australia and New Zealand. Tourists from these countries will find in El Corte Inglés' Castellana centre all the advantages and the service which this chain of department stores can offer foreign visitors.

Also, clients of “Virtuoso” can enjoy advantages with a shopping experience including a reception in the VIP lounge of the traveller attention centre, where they will receive: A coupon with a 10% discount on presentation of their passport, an invitation to a glass of cava in our "Gourmet Experience", an exclusive gift on arrival, and also, by prior appointment, a free Personal Shopper or Shopping Assistant service (90 minutes' service) in English or Spanish.


The El Corte Inglés Castellana centre will be the first branch to join Virtuoso, as its innovative range of retail, with all the leading international brands such as Cartier, Prada, Louis Vuitton, Rolex and many more, and its personalised services are perfectly suited to the network's philosophy. Its retail spaces and concepts place it in the vanguard of innovation and position it as the most modern and dynamic department store in Europe.

Likewise, this initiative forms part of the policy of El Corte Inglés Group to serve foreign customers, who are catered for with a Tourist Care Service with interpreters in over 12 languages. Foreign visitors also enjoy special discounts on their purchases and specialist personnel who facilitate the paperwork for VAT refunds, or arrange goods to be sent to their hotels or to their home address. 

Related News in Chinese:
西班牙英格列斯百货-卡斯特亚纳店加盟Virtuoso
  Source: El Corte Inglés

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