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Chinese travel trade and travellers search online for travel information in Chinese
Chinese travel trade and travellers search online for travel information in Chinese

With nearly 7 in 10 Chinese leisure travellers accessing destination websites, and about 6 in 10 using online travel discussion forums to source information, travel operators and tourism promotional bodies will need an effective Internet presence to capture the opportunities presented by Chinese outbound tourism, according to a new research study conducted by The Nielsen Company in partnership with the Pacific Asia Travel Association (PATA).

The China Outbound Travel Monitor 2007 reveals that traditional travel agents rank only second behind online sources (63%) as the most popular source of information for potential travellers while the use of traditional media is found to be much lower (40%) for newspapers and magazines.

Conducted in October 2007, via a combination of telephone and online interviews, the Monitor surveyed 1,500 travellers in Beijing, Shanghai and Guangzhou, about their behaviour, attitudes and opinions of various destinations and provides insights into their decision-making processes, information sourcing, booking choices, accommodation preferences and more. The Monitor covers all outbound leisure and business trips taken over a 12-month period between 2006 and 2007.

China’s outbound travel market is recognised as one of the key emerging outbound travel markets in the world and has evolved faster than any other Asian outbound market, said Dr. Grace Pan, head of Travel & Leisure Research, The Nielsen Company, China.

Given the astounding growth in China’s online population, the Internet will become the most efficient way to quickly understand consumers across China’s vast markets; marketers have to innovate to leverage the Internet to reach consumers as standard online advertising may not be adequate to capture the attention of the increasingly technology-savvy Chinese online population, continued Dr. Grace Pan.


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