To better serve its customers, Air China is launching a new toll-free call center in Europe, starting January 31, 2007. The new service is customized not only for a variety of passenger needs, but also for business customers and partners in Air China’s distribution channel.

The new service, available on +800 86 100 999, will be available to callers in six major languages: English, German, French, Italian, Russian, and Chinese. By using the call center, Air China customers will enjoy general enquiries support, ticket booking and sales service, frequent flyer service, and immediate attention to other customer issues.

Air China will launch the free call-center service on January 31, first in Germany, and then progressively extend country access to the UK, France, Italy, Russia, Sweden, Austria, Spain, Ireland, Finland, Denmark, Hungary, Norway, and Switzerland through to March 2007.

As the only flag carrier of China, Air China serves 74 domestic and 38 international cities with an extensive network from its Beijing hub, conveniently linking passengers between China and destinations around the world. Air China continues to attract increasing international recognition as a world-class carrier and enjoys a growing reputation for high quality service, known for its traditional Chinese warmth and welcome. In North America, Air China serves New York, San Francisco, Los Angeles, and Vancouver with non-stop service to Beijing.